All Day Drink Plans Recipe
Includes Daily Access to Fountain Beverages Free Refills Every 15min Upgraded Plan Available Don’t let thirst slow down the fun—stay refreshed all day.
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Ingredients
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Plan Components
Customer Requirements & Logistics
Optional Upgrades & Add-ons
Method
Enrollment & Verification
Purchase or sign-up
Customer selects and purchases the All Day Drink Plan at point of sale or online. If upgrading, select the upgraded plan option and complete payment for the add-on.
Issue proof of access
Provide the customer with proof of access (digital voucher, wristband, or receipt). Link proof to the customer's account or issue a physical identifier to carry while on premises.
Verify at first refill
At the first visit to the fountain station, staff or the self-service scanner confirms the customer's proof of access before allowing beverage dispensing.
Using the Plan
Bring or obtain a cup
Customer uses their reusable cup or obtains a provided cup. If the customer selects a large cup upgrade, ensure the larger cup is provided.
Refill interval adherence
Customer may request or self-serve refills every 15 minutes. Staff should monitor high-traffic times and remind customers of the 15-minute interval if needed.
Self-serve fountain use
Customer approaches the fountain, verifies access if prompted, selects beverage and fills cup. For specialty options under an upgrade, choose the appropriate dispenser or request staff assistance.
Free refills enforcement
Staff ensures free refills are honored for plan holders within policy parameters (e.g., within operating hours). Refills outside policy (after hours, off-site) are declined unless upgrade covers extended hours.
Staff Procedures & Maintenance
Train staff
Train staff on how to verify proof of access, apply refill rules, handle upgraded options, and respond to disputes. Provide accessible policy sheets at every station.
Monitor fountain hygiene and supply
Regularly clean and sanitize fountain nozzles, refill syrup and ice supplies, and check dispensers to ensure consistent service. Schedule cleaning at safe intervals to avoid disrupting service.
Handle disputes and upgrades
If a customer disputes access, staff reviews purchase records or issues a one-time verification while the customer provides proof. For upgrades purchased after initial enrollment, staff applies the upgrade immediately and documents the change.
Limits, Terms & Optional Add-ons
Define limits
Clearly state any limits (e.g., refills only on-site, no sharing between customers, cup size limitations without upgrade). Communicate refund or cancellation policies at purchase.
Offer add-ons
If customer desires premium beverages or extended hours, offer the upgrade at POS or via the account portal and confirm price and effective time frame.